Payoneer

Payoneer

Customer Success Manager

MX , HURemotePosted Today
Full TimeSeniorRemote

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Job Description

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a ri

Key Highlights

  • Own a portfolio of strategic customers and drive retention, renewals, and expansion opportunities.
  • Lead commercial conversations, including upsell, cross-sell, and renewal discussions.
  • Build and maintain strong relationships with C-level executives and senior stakeholders.
  • Develop and execute quarterly and annual account growth plans to maximize customer value.
  • Deliver executive-level Quarterly Business Reviews (QBRs) and customer presentations with clear business impact and compelling storytelling.

Qualifications

Required Qualifications

  • Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field.
  • 3+ years of experience in Customer Success, Account Management, or B2B Sales roles.
  • Strong commercial mindset with proven experience driving revenue growth through customer retention and expansion.
  • Excellent negotiation, relationship-building, and stakeholder management skills.
  • Confident presenter with experience leading executive meetings and engaging senior decision-makers.
  • Strong organizational and planning abilities, with the capacity to manage multiple priorities and perform under pressure.
  • Customer-focused and proactive, with a strong sense of ownership and accountability.
  • Analytical thinker with the ability to translate customer insights into strategic actions.
  • Experience using Salesforce or similar CRM platforms.
  • Experience in Enterprise Sales or Enterprise Account Management.
  • Background in Fintech, Payments, or SaaS environments.
  • Familiarity with customer lifecycle management and strategic account planning.

Skills & Technologies

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

MX , HU

Work Mode

Remote

Posted

Today