DataGrail
Customer Success Manager
PortugalRemotePosted 27 days ago$110,000 – $140,000
Full TimeSeniorRemotePT
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Job Description
The Opportunity:As a Customer Success Manager at DataGrail, you’ll partner with customers to help them operationalize and scale their privacy programs using our agentic privacy platform. Acting as a t
Key Highlights
- Own the customer journey from onboarding through long-term success and retention.
- Lead customer onboarding and implementation projects, coordinating timelines, stakeholders, and delivery milestones.
- Drive platform adoption and customer value by helping organizations operationalize privacy best practices.
- Build trusted relationships with customer stakeholders, including privacy, security, legal, and executive teams.
- Proactively monitor customer health, identify churn risks early, and drive resolution plans.
Qualifications
Preferred Qualifications
- Experience working with privacy, security, legal, or compliance teams
- Familiarity with SaaS onboarding or implementation workflows
- Experience supporting customers in fast-moving or highly regulated environments
About the Company
DataGrail
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$110,000 – $140,000
Location
Portugal
Work Mode
Remote
Posted
27 days ago
Country
PT