GE Vernova

GE Vernova

Sr Services Manager 2 – Customer Service Management

MexicoRemotePosted 20 days ago$119,600 – $199,400
Full TimeSeniorRemoteMX

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Job Description

Job Description SummaryThe Aero Services Customer Service Leader will serve as the liaison between internal/external organizations and for an assigned customer portfolio, own the customer relationship

Key Highlights

  • Foster and develop strong relationships with customers as the single point of contact caring for customer operations
  • Manage customer communication and relationships
  • Responsible for customer portfolio and assigned P&L Revenue, Margin, & Cash growth
  • Establish contact to provide on-going project management, technical, and business support to assigned customers
  • Develop and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer

Qualifications

Required Qualifications

  • Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with an additional 4 years of experience in power generation industry OR Associates degree with 2 years of experience in a power generation industry)
  • Minimum of 5 years of knowledge and experience within the power plant field services or contract performance management.
  • Willingness and ability to travel 40% of the time.

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$119,600 – $199,400

Location

Mexico

Work Mode

Remote

Posted

20 days ago

Country

MX