Principal Product Manager, Accounts & Automation

Key Highlights

• Defining the strategy and roadmap to make us the go-to provider for all of our customers’ personal insurance needs, including the platform-wide programs and features that drive multi-product adoption
• Building trust digitally across the products we offer, so customers feel similar levels of confidence and reassurance as they would get when they speak with one our licensed advisors
• Evolving our accounts product and internal tools to streamline operations and deliver a seamless customer experience end to end.
• Evolve our product strategy to improve customer delight, retention, referral growth, operational efficiency, and cross-product adoption.
• Develop a compelling long-term vision for how to make insurance simple for Canadians, from how customers discover new products of ours to how they manage it post-sale.