AudioEye
Account Director
DERemotePosted Today$110,000 – $160,000
Full TimeExecutiveRemoteDE
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Job Description
About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regar
Key Highlights
- Own expansion revenue targets (upsell and cross-sell) for an assigned set of existing tier 2 customer accounts, hitting or exceeding assigned GRR and NRR goals
- Manage the expansion pipeline across current and upcoming quarters, ensuring accurate forecasting and documentation in HubSpot/Domo as deals progress to closed won
- Meet weekly with CSMs to review account health, loss risks, and expansion opportunities, aligning on strategy and prioritization together
- Lead all expansion conversations with customers — discovery, value-sell, solutioning, competitive de-positioning, pricing, and closing — including delivery of recommendations in proposal meetings and QBRs
- Partner with the Customer Experience Leader on renewal opportunities with a growth component and broader growth strategy
Qualifications
Required Qualifications
- 3+ years of experience in a Mid-market/Enterprise account growth or expansion sales, role within a SaaS or B2B environment
- Proven track record of identifying, leading, and closing renewals, upsell and cross-sell opportunities with existing customers (Proven NRR & GRR history)
- Skilled at working cross-functionally and collaboratively in a team-based account model
- Strong communicator with the ability to lead strategic conversations and influence decision-makers
- Confident in managing a pipeline, forecasting accurately, and maintaining CRM hygiene
- Analytical and data-driven, with the ability to spot trends and surface actionable insights
- Comfortable navigating renewal conversations that include growth components
- Bonus: Experience in digital accessibility, compliance, or adjacent SaaS markets
About the Company
AudioEye
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Job Details
Employment Type
Full Time
Experience Level
Executive
Salary Range
$110,000 – $160,000
Location
DE
Work Mode
Remote
Posted
Today
Country
DE