Luna Physical Therapy

Luna Physical Therapy

Patient Onboarding Associate- Call Center (part time hours)

USRemotePosted 2 days ago
Part TimeRemoteUS

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Job Description

Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through

Key Highlights

  • Mon–Fri: 10:00 AM–2:00 PM PST | 12:00 PM–4:00 PM CT | 1:00 PM–5:00 PM ET
  • Thu–Mon: 9:00 AM–1:00 PM PST | 11:00 AM–3:00 PM CT | 12:00 PM–4:00 PM ET
  • Deliver exceptional customer service in a fast-paced, metrics-driven call center environment.
  • Manage patient registration, scheduling, rescheduling, and healthcare provider communications.
  • Accurately collect and document patient demographics, medical history, insurance, and appointment information.

Qualifications

Required Qualifications

  • Office Admin experience, 1 year required
  • Demonstrates a high level of customer service and interpersonal communication skills
  • Call/Contact center or other high call volume experience, 1 year preferred
  • Proficient with Google Suite
  • Highly detail-oriented
  • Ability to multi-task in a fast-paced work environment
  • High School Diploma or equivalent
  • Must be able to work in the US without restriction
  • Candidates must have reliable, high-speed internet to perform the duties of this remote role. Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages.
  • Please Note:
  • While this is a remote position, we are currently only able to hire in select U.S. states due to employment and tax requirements. Unfortunately, we are not hiring in all states at this time.
  • We still encourage applicants to apply as eligibility will be confirmed during the early stages of the hiring process.
  • To qualify for a fully remote role candidates must reside outside of a 50 mile radius from our Nashville office.

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Job Details

Employment Type

Part Time

Location

US

Work Mode

Remote

Posted

2 days ago

Country

US