Customer.io
Staff Product Designer
USA, Canada
+1 moreRemotePosted 25 days ago$205,000 – $228,000
Full TimeSeniorRemoteUS
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Job Description
About Customer.ioOver 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers
Key Highlights
- Design Craft and conviction — you have opinions, you can defend them, and you’re curious when challenged
- AI enthusiasm — you see AI as expanding what’s possible, not threatening to craft, and can prove it.
- Systems thinking — you care about consistency, patterns, and the long-term health of the experience
- Own end-to-end design for key product areas, from discovery and definition through delivery and iteration
- Set the Design Craft bar — lead critiques, challenge the team to do their best work, and advocate for quality at every stage
Qualifications
Required Qualifications
- 7+ years of product design experience with a portfolio that demonstrates clear Design Craft and conviction
- Experience in B2B SaaS with complex, data-driven product interfaces
- Ability to steward a design system without dedicated system manager support
- Genuine AI enthusiasm and demonstrated curiosity about designing for AI-native experiences
- Strong communication and critique skills. You can defend your decisions and give feedback that makes work better
- Comfort making design calls in ambiguous situations with incomplete information
- Close collaboration experience with Engineering and Product in a fast-moving environment
About the Company
Customer.io
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$205,000 – $228,000
Location
USA, Canada +1 more
Work Mode
Remote
Posted
25 days ago
Country
US