Datadog

Datadog

Developer Advocate – Service Management

USARemotePosted Today$160,000 – $200,000
Full TimeMidRemoteUS

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Job Description

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, an

Key Highlights

  • Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog’s advocacy and engineering teams
  • Create content in one or more mediums to build Datadog’s reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
  • Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation
  • Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog
  • Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code

Qualifications

Required Qualifications

  • Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
  • You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations
  • You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly.
  • Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events.
  • You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics
  • You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers
  • You enjoy self driven exploration and education on new technologies and languages

Preferred Qualifications

  • You have hands-on ITSM platform experience (ServiceNow, Jira Service Management)
  • You are already an active member of SRE, DevOps, or incident-response communities

Skills & Technologies

JiraNode.jsPythonGoBash

About the Company

Datadog

Datadog

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$160,000 – $200,000

Location

USA

Work Mode

Remote

Posted

Today

Country

US