Samsara

Samsara

Senior Customer Success Manager

MexicoRemotePosted Today
Full TimeSeniorRemoteMX

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Job Description

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) d

Key Highlights

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You’re energized by our opportunity. Our vision to digitize large sectors of the global economy requires your full focus and best efforts to generate creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
  • Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
  • Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value.

Qualifications

Required Qualifications

  • 2-5 years of experience in a Customer Success, account management, or consulting role. SaaS experience preferred.
  • Experience supporting or working with technical products.
  • Solutions-oriented with strong problem-solving skills.
  • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
  • Bachelor’s degree from a 4-year institution.
  • Spanish and English fluency.

Preferred Qualifications

  • Has strong bias for standardization & automation, the ability to think big, with insistence on high standards.
  • Thrives in a fast-paced and change-heavy environment.

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

Mexico

Work Mode

Remote

Posted

Today

Country

MX