Staff Software Engineer

As a Staff Engineer on Braze’s AI Decisioning Experience team, you will play a pivotal role in shaping the future of our AI decisioning (reinforcement learning-based personalization) solutions. You will lead high-impact initiatives, mentor other engineers, and collaborate with cross-functional teams to drive innovation and excellence in our product offerings. Your responsibilities will include: Leading high-impact initiatives across Decisioning Studio, Braze's AI Decisioning product line, on both the self-serve DS Go and managed DS Pro tiers: agent setup, creative, and launch workflows, the reporting that helps marketers understand and trust the results, and the services that connect the UX to our ML pipelines Collaborating closely with Product, Design, and ML engineering teams to turn a fast-moving AI product roadmap into intuitive, reliable software Building the full stack of these experiences, from dashboard UI down to the APIs and services that connect the Braze platform to our ML pipelines Leading efforts in web application architecture to ensure scalability, maintainability, and performance across our platform Influencing Braze’s product strategy and roadmap by providing technical insights and driving innovation in user experience Mentoring engineers, providing guidance on technical growth, and fostering a high-performance engineering culture Supporting teams implementing Braze’s AI solutions to ensure customer success and facilitate effective collaboration