Cloudbeds
Account Manager
DERemotePosted Today$500,000 – $1,000,000
Full TimeRemoteDE
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Job Description
What Makes Cloudbeds UniqueAt Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billio
Key Highlights
- Define the customer’s “success outcomes” and work with them to achieve them
- Act as the main point of contact for all things related to Cloudbeds and help escalate urgent support tickets, amongst other things
- Achieve net dollar retention goals through identifying upsell opportunities and implementing proactive churn reduction strategies in order to help Cloudbeds obtain net negative churn
- Use a consultative approach to drive product engagement, customer “stickiness”, and package growth
- Analyze customer data to improve customer utilization and engagement
Skills & Technologies
Machine Learning
About the Company
Cloudbeds
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Job Details
Employment Type
Full Time
Salary Range
$500,000 – $1,000,000
Location
DE
Work Mode
Remote
Posted
Today
Country
DE