DoorDash
Strategic Customer Success Manager
USARemotePosted Today$71,440 – $120,000
Full TimeSeniorRemoteUS
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Job Description
About the TeamThe Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout
Key Highlights
- Own and grow strategic partnerships: Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction
- Lead advanced merchant strategy: Conduct high-impact business reviews focused on larger-scale growth strategies, profitability, and long-term success
- Operate autonomously: Proactively adjust account plans and growth strategies as merchant needs, performance, and market conditions evolve
- Identify and mitigate risk: Anticipate detractors, address challenges early, and implement solutions to protect merchant health and performance
- Drive expansion and optimization: Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception
Skills & Technologies
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About the Company
DoorDash
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$71,440 – $120,000
Location
USA
Work Mode
Remote
Posted
Today
Country
US