Strawberry
Guest Relation Officer
DanmarkPosted 1 day ago
Part TimeDK
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Job Description
At our historic waterfront home, we believe that true hospitality isn't just about checking boxes, it’s about the way a person feels the moment they walk through our doors. We are looking for a Guest
Key Highlights
- You’ll be the friendly face our VIPs and loyalty members look for, building relationships that go beyond a simple "hello."
- You’ll have the creative freedom to identify special milestones and craft personalized gestures that stay with guests long after they’ve checked out.
- You’ll collaborate closely with our Housekeeping, F&B, and Concierge teams to ensure that every detail of a guest's stay is seamless.
- When things don't go perfectly, you’re the calm in the storm. You listen with empathy and turn feedback into a reason for a guest to return.
- Truly enjoy making people feel special and seen.
Qualifications
Required Qualifications
- Truly enjoy making people feel special and seen.
- Can communicate our hotel’s historic charm with passion.
- Have at least 2 years of experience in luxury hospitality or high-end guest service.
- Are tech-comfortable - we use Mews, so experience there (or a quick ability to learn) is a plus.
- Notice when a pillow is slightly askew or when a guest looks a bit lost before they even have to ask for help.
Skills & Technologies
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About the Company
Strawberry
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Job Details
Employment Type
Part Time
Location
Danmark
Posted
1 day ago
Country
DK