Oscar
Customer Service Representative (Remote GA)
USARemotePosted Today$38,000 – $38,000
Full TimeRemoteUS
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Job Description
Hi, we’re Oscar. We’re hiring a Customer Service Representative to join our Member and Provider Services team.Oscar is the first health insurance company built around a full stack technology platform
Key Highlights
- Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
- Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
- Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
- Form working relationships with all partners.
- Support the leadership team by identifying issues through established escalation pathways
Qualifications
Required Qualifications
- 1+ years of experience in a high-volume or customer-focused setting.
- 6+ Months of healthcare experience
- High school diploma or GED
Preferred Qualifications
- Strong quantitative or analytical skills focused on identifying or solving problems
- Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
- Experience manipulating and entering accurate data
- Advanced Google Suite or Microsoft Office capabilities
About the Company
Oscar
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Job Details
Employment Type
Full Time
Salary Range
$38,000 – $38,000
Location
USA
Work Mode
Remote
Posted
Today
Country
US