Senior Product Manager, Payments

Key Highlights

• Identify opportunities for growing adoption and engagement of payments and shape these opportunities through all phases of planning and execution – for both retail and business segments.
• Identify target audiences and prioritise efforts to attract and engage them by deeply understanding their needs and how to delight them. For these insights to inform a crisp understanding for how Monzo can win in this space.
• Identify partnership opportunities to enhance customer experience and/or the unit economics of payments and be comfortable leading these conversations and negotiations.
• Be a highly analytical leader with the ability to proactively assess opportunities by interrogating numerous data sources. You will be supported by data scientists but should also feel comfortable drilling into the available data yourself to help find novel opportunities.
• Use these customer and data insights to form a strong, defensible opinion on the highest value areas for investment (for example in our approach to pricing, customer experience, partner choice, marketing messaging and more)