Datadog

Datadog

Enterprise Customer Success Manager

ThailandRemotePosted Today
Full TimeExecutiveRemoteTH

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Job Description

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Thailand. You’ll advo

Key Highlights

  • Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
  • Proactively build relationships with customers to achieve loyalty and advocacy within their organization
  • Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
  • Own and project manage the on-boarding process for new customers
  • Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals

Qualifications

Required Qualifications

  • Customer-centric with 3+ years in a Customer Success or Account Management role
  • Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
  • Knowledgeable in working with Fortune 1000 companies and global brands across all industries
  • A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
  • Experienced in the B2B tech space or with SaaS companies
  • Able to travel for customer onsite visits and events as required
  • You have business-level fluency, both in verbal and written communication, in Thai as you will be working with customers speaking this language and you are comfortable in English as this is our company’s day to day communication language.

About the Company

Datadog

Datadog

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Job Details

Employment Type

Full Time

Experience Level

Executive

Location

Thailand

Work Mode

Remote

Posted

Today

Country

TH