Veeam Software
Sr. Customer Success Engineer
DERemotePosted Today$103,200 – $264,300
Full TimeSeniorRemoteDE
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Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t
Key Highlights
- Own the technical customer relationship for a portfolio of strategic Enterprise and Commercial Named accounts, serving as a trusted advisor throughout the customer lifecycle.
- Build, maintain, and advance tailored Customer Success Plans aligned to each customer’s business objectives, technical priorities, desired outcomes, and success criteria.
- Guide customer activation, drive adoption and optimization, and help customers realize measurable value from their investment across the Veeam portfolio.
- Conduct health assessments, architecture reviews, protection strategy evaluations, and solution adoption planning across the Veeam portfolio.
- Assess recovery readiness, identify opportunities to improve resilience, and provide strategic recommendations aligned to customer objectives.
Qualifications
Required Qualifications
- Advanced knowledge of the Veeam portfolio and data resilience technologies, including backup, recovery, cyber resilience, cloud data protection, and related solutions.
- AWS Solutions Architect (Associate or Professional), Microsoft Azure Administrator Associate, Microsoft Azure Solutions Architect Expert, or equivalent cloud platform certifications.
- Security-focused certifications such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), CompTIA Security+, or equivalent.
- Infrastructure and enterprise platform certifications such as VMware Certified Professional (VCP), Red Hat Certified Engineer (RHCE), Microsoft Windows Server certifications, Cisco Certified Network Associate (CCNA), or equivalent.
- Experience working with enterprise-scale environments, cyber resilience initiatives, ransomware recovery planning, disaster recovery programs, or information security frameworks.
- Experience advising executive and technical stakeholders on resilience, security, cloud modernization, or infrastructure transformation initiatives.
Skills & Technologies
GoAWSAzure
About the Company
Veeam Software
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$103,200 – $264,300
Location
DE
Work Mode
Remote
Posted
Today
Country
DE