Jamf

Strategic Customer Success Manager | Education

USARemotePosted Today$65,200 – $149,360

Full TimeSeniorRemoteUS

See how this job matches your profile

Job Description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We t

Key Highlights

Own and manage a portfolio of high-touch, high-value, strategic accounts, ensuring that customers achieve their desired business outcomes through proactive engagement.
Partner with customers and executive stakeholders to understand critical goals, challenges, and key performance indicators.
Partner cross-departmentally to advocate and act as the voice of the customer internally.
Drive adoption and retention efforts by working closely with customers to identify success metrics and build strategic plans aligned with their business goals.
Foster trusted relationships with key decision makers by delivering expert recommendations on best practices, workflows, and technical solutions.

Qualifications

Required Qualifications

5+ years in Customer Success or Account Management within a SaaS environment. (Required)
Proven experience managing strategic educational accounts with global complexity. (Required)
Expertise in Apple ecosystems and enterprise IT workflows (Required)
Experience in IT, cybersecurity, or endpoint management solutions. (Preferred)
Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred)

About the Company

Jamf

View company profile →

Interested in this role?

Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.

AI-powered resume optimization

Save and track your applications

Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$65,200 – $149,360

Location

USA

Work Mode

Remote

Posted

Today

Country