Mutual of Omaha
Health and Annuity Customer Care Analyst II
USARemotePosted Today
Full TimeRemoteUS
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Job Description
Join a team dedicated to delivering an exceptional customer experience. In this role, you will provide direct support to policyholders, producers, providers, and other stakeholders through phone, emai
Key Highlights
- Hourly Wage: $21.00, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
- Deliver exceptional customer service by handling inquiries, resolving issues, and communicating outcomes through phone, email, and written correspondence while supporting customer retention.
Qualifications
Preferred Qualifications
- Seasoned Health service call center skills and knowledge.
- Willingness to be on camera to actively participate in daily team huddles.
- Experience with the application of policies, practices and procedures in a business environment.
- Broad insurance product knowledge.
About the Company
Mutual of Omaha
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Job Details
Employment Type
Full Time
Location
USA
Work Mode
Remote
Posted
Today
Country
US