Landeed
Customer Relationship Manager
Hyderabad, Telangana, INPosted 1 month ago$25,000 – $45,000
Full TimeSeniorIN
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Job Description
About the Role As a CRM Operations Executive at Landeed, you will be at the heart of our customer requirement process — communicating with stakeholders, keeping customers informed, supporting upsell t
Key Highlights
- Communicate with stakeholders on a daily basis regarding new requirements and provide timely updates on existing ones
- Maintain accurate records of all requirement statuses and ensure stakeholders are kept informed at every stage
- Respond to stakeholder queries promptly and escalate unresolved issues to senior team members
- Prepare and share daily customer requirement update reports with stakeholders and internal teams
- Work as part of the online operations team to ensure customers receive accurate and timely updates on their customer requirement status every day
Qualifications
Required Qualifications
- 2–5 years of experience in CRM operations, customer operations, or a similar customer-facing role
- Good verbal and written communication skills in English; Telugu, Kannada or Hindi and multi language is an advantage
- Strong organisational skills with the ability to manage multiple customer requirements and stakeholder interactions simultaneously
- Comfort with tools like Google Sheets, Excel, or project tracking tools
- Proactive, detail-oriented, and comfortable working in a high-volume, deadline-driven environment
- Open to relocating to Hyderabad — candidates from anywhere in India are welcome
Preferred Qualifications
- Prior experience in property related information, legal tech, or documentation-related operations
- Prior experience in property related information, legal tech, or documentation-related
- Familiarity with real estate processes in India
- Experience in a target-driven role with exposure to upselling or cross-selling
About the Company
Landeed
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$25,000 – $45,000
Location
Hyderabad, Telangana, IN
Posted
1 month ago
Country
IN