PointClickCare
Customer Evidence Marketing Manager (Canada)
USRemotePosted Today
Full TimeSeniorRemoteUS
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Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower
Key Highlights
- Continuously evolve a database of multi-modal customer evidence assets, collaborating with Product Marketing, Demand and Content teams to make decisions about more robust asset types (manage assigned budget).
- Gather, interpret, analyze program data and provide insights/make recommendations/ find solutions to ensure program outcomes show value and reduce churn. Leverage data and insights to manage performance/ KPIs – continuously optimizing and improving program performance
- Passion for building trust, fostering relationships, and communicating effectively with customers
- Strong time management, organizational, interpersonal, communications, analytical and problem-solving skills
- Ability to prioritize while maintaining urgency, thoughtfulness, and keeping an eye on the KPIs and success metrics for customers and our business
Qualifications
Required Qualifications
- Passion for building trust, fostering relationships, and communicating effectively with customers
- Strong time management, organizational, interpersonal, communications, analytical and problem-solving skills
- Ability to prioritize while maintaining urgency, thoughtfulness, and keeping an eye on the KPIs and success metrics for customers and our business
- This role requires strategic thinking skills, relationship-building abilities, flexibility, exceptional communication (written and verbal), and a highly collaborative spirit
Preferred Qualifications
- Ability to work hybrid from our offices in Toronto or SLC
- Growth mindset
- Leadership/ coaching skills (no formal direct reports) to provide guidance to existing team to integrate evidence best practices and apply knowledge/ skills into practice. Experience evolving programs to deliver measurable business results.
- Experience translating insights and data into consumer value and marketing strategy
- Detail-oriented with the ability to manage cross-functional projects from inception through execution
About the Company
PointClickCare
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
US
Work Mode
Remote
Posted
Today
Country
US