Envato
Senior CRM Manager
USRemotePosted Today$125,000 – $170,000
Full TimeSeniorRemoteUS
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Job Description
About Envato At Envato, we empower creative pros to thrive. We’re here to help creatives bring their ideas to life, supercharge their workflows, and equip them with an unparalleled toolkit they can us
Key Highlights
- Lead, coach and develop a team of CRM specialists, fostering high performance, accountability and collaboration
- Own and manage the email marketing calendar, ensuring alignment with brand, product and business priorities
- Define and execute a data-driven CRM and lifecycle strategies to improve customer acquisition, activation and retention
- Design and optimise customer segmentation frameworks to deliver targeted, personalised communications
- Oversee the strategy, execution and continuous optimisation of CRM campaigns across the customer lifecycle
Qualifications
Required Qualifications
- Minimum of 8 years experience in CRM and lifecycle marketing, with a strong focus on email marketing
- Demonstrated experience leading and developing high-performing teams with strong attention to detail
- Deep understanding of email marketing best practices, including segmentation, automation, testing and optimisation
- Hands-on experience with Iterable or similar marketing automation platforms, with strong technical aptitude across CRM systems
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent copywriting and editing skills, with the ability to craft compelling, customer-focused messaging
- Strong stakeholder management skills, with experience partnering across Marketing, Product and Customer Success
- Demonstrated experience leveraging AI and automation to improve CRM performance, scalability and personalisation
- Proven ability to review and optimise existing processes, identifying opportunities for innovation and continuous improvement
- Strong understanding of data privacy and marketing compliance regulations, including the SPAM Act and GDPR etc
About the Company
Envato
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$125,000 – $170,000
Location
US
Work Mode
Remote
Posted
Today
Country
US