GitLab
Customer Success Architect, Singapore
SingaporeRemotePosted Today$110,000 – $170,000
Full TimeRemoteSG
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Job Description
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an
Key Highlights
- Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
- Guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, and platform consolidation
- Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives, clear success criteria, and measurable KPIs tracked over time.
- Build and maintain Customer Success Plans within assigned accounts, defining critical goals, adoption milestones, and remediation actions — reviewed regularly with customer stakeholders.
- Guide customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Qualifications
Required Qualifications
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Skills & Technologies
CI/CDGit
About the Company
GitLab
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Job Details
Employment Type
Full Time
Salary Range
$110,000 – $170,000
Location
Singapore
Work Mode
Remote
Posted
Today
Country
SG