World Wide Technology
Service Delivery Manager – D2Ops
USARemotePosted 2 days ago
Full TimeMidRemoteUS
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Job Description
Qualifications 5+ years of Incident Management, Problem Management, or Crisis Management experience required Exposure to technology projects and project management Advanced Skills in MS Office applica
Key Highlights
- 5+ years of Incident Management, Problem Management, or Crisis Management experience required
- Exposure to technology projects and project management
- Advanced Skills in MS Office applications including Excel, Work, and Outlook
- ServiceNow and SharePoint experience is a plus
- Ability to work independently and aggressively track incidents
Qualifications
Required Qualifications
- 5+ years of Incident Management, Problem Management, or Crisis Management experience required
- Exposure to technology projects and project management
- Advanced Skills in MS Office applications including Excel, Work, and Outlook
- ServiceNow and SharePoint experience is a plus
- Ability to work independently and aggressively track incidents
- Excellent documentation skills and attention to detail
- Ability to communicate well with customers and co-workers
- Ability to work in a team environment
- Strong problem-solving skills
- Strong communication skills (written, verbal, and presentation)
About the Company
World Wide Technology
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Job Details
Employment Type
Full Time
Experience Level
Mid
Location
USA
Work Mode
Remote
Posted
2 days ago
Country
US