Cloudinary
Technical Customer Success Manager
USARemotePosted Today
Full TimeSeniorRemoteUS
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Job Description
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and brea
Key Highlights
- Manage a portfolio of enterprise customers throughout their post-sales journey.
- Serve as the primary technical point of contact, building trusted relationships with customer stakeholders.
- Guide customers on best practices for implementing and using Cloudinary’s Image, Video and Digital Asset Management solutions.
- Deliver regular customer engagements, including business reviews, adoption planning and technical guidance sessions.
- Monitor customer health, product usage and adoption metrics to identify opportunities and potential risks.
Qualifications
Required Qualifications
- Experience with Digital Asset Management (DAM), media platforms, image or video technologies.
- Familiarity with CDN, cloud or developer-focused technologies.
- Experience working with enterprise SaaS customers.
About the Company
Cloudinary
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
USA
Work Mode
Remote
Posted
Today
Country
US