PointClickCare
(US) Solutions Analyst – (Clinical, MDS 3.0)
PLRemotePosted Today
Full TimeRemotePL
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Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower
Key Highlights
- Provide timely and world class customer support to users via multiple channels
- Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
- Take ownership and follow up on open cases which are unresolved
- Build strong client relationships by following up with customers in a timely manner
- Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions
About the Company
PointClickCare
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Job Details
Employment Type
Full Time
Location
PL
Work Mode
Remote
Posted
Today
Country
PL