SimCare

SimCare

Founding Operations Associate

New York, New York, USPosted 25 days ago$80,000 – $100,000
Full TimeExecutiveUS

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Job Description

About SimCare SimCare helps behavioral health programs train, assess, and support students through realistic AI patient simulations, structured skill feedback, and clearer visibility into clinical rea

Key Highlights

  • Coordinate onboarding for new university programs: logistics, setup, access, and communication
  • Track implementation timelines and flag delays before they become problems
  • Maintain account health, document client interactions, and surface at-risk relationships early
  • Serve as the internal point of contact for customer follow-through
  • Own CRM hygiene and pipeline accuracy

Qualifications

Required Qualifications

  • 0–2 years in operations, customer success, sales support, or a related role
  • Exceptional organizational skills: you catch what others miss and nothing slips through
  • Strong written communication: clear, warm, and direct across every channel
  • Proficiency with productivity tools (Google Workspace, Slack, Notion, Linear, etc.)
  • Comfortable with ambiguity and moving fast: you prioritize ruthlessly and adapt quickly
  • Obsessive about follow-through: a commitment made is a commitment tracked to completion

Preferred Qualifications

  • Experience with AI tools as a core part of how you work (ChatGPT, Claude, etc.)
  • Knowledge of process automation (Zapier, Make, or similar)
  • Interest in edtech, healthcare, or clinical education
  • Direct experience in a high-growth startup environment

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Job Details

Employment Type

Full Time

Experience Level

Executive

Salary Range

$80,000 – $100,000

Location

New York, New York, US

Posted

25 days ago

Country

US