Nymbus
Card Fraud Specialist
USARemotePosted 3 days ago$50,000 – $55,000
Full TimeRemoteUS
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Job Description
Nymbus (https://nymbus.com/) isn’t just a leader in fintech; we’re a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology ser
Key Highlights
- Monitor card transaction activity across platforms (Lithic, Fiserv EFT, VisaDPS, Velera, TransFund) to identify suspicious or high-risk behavior.
- Distinguish between true fraud and first-party misuse, applying the appropriate investigation approach, dispute decision, and escalation path for each.
- Make sound, well-documented dispute decisions based on case findings, fraud classification, and applicable Visa and Mastercard regulations.
- Escalate cases to the appropriate internal teams with thorough summaries, supporting evidence, and a clear recommended course of action.
- Manage the full dispute and chargeback lifecycle, adhering strictly to Visa and Mastercard response timelines and regulatory requirements.
Qualifications
Required Qualifications
- Exceptional organizational skills with the ability to manage a large volume of concurrent cases accurately and consistently.
- Extreme attention to detail.
- Strong commitment to dispute deadline management.
- Clear, professional communication skills.
- Sound judgment in card fraud and dispute decisioning.
- Solid working knowledge of identity fraud and first-party fraud indicators.
- Familiarity with Visa and Mastercard dispute resolution rules and chargeback processes.
- Experience with card fraud platforms such as Lithic, Fiserv EFT, VisaDPS, Velera, or TransFund preferred.
- Familiarity with general ledger reconciliation and money movement processes related to dispute and chargeback activity is preferred.
- Background in fraud operations, fintech, or financial services preferred.
Skills & Technologies
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About the Company
Nymbus
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Job Details
Employment Type
Full Time
Salary Range
$50,000 – $55,000
Location
USA
Work Mode
Remote
Posted
3 days ago
Country
US