Chainguard

Chainguard

Customer Success Manager – EMEA

IERemotePosted Today$115,000 – $165,000
Full TimeSeniorRemoteIE

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Job Description

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organiza

Key Highlights

  • Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
  • Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard.
  • Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles.
  • Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks.
  • 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams – Customer Success, Professional Services, Technical Account Management or a combination of those plus Sales, Solutions Engineering, or Technical Support.

Qualifications

Preferred Qualifications

  • Previous early-stage startup experience
  • Passion for technology & cybersecurity
  • Relevant hands-on technical experience, in one or more of the following domains: cloud computing environments (AWS, GCP, Azure), containers, Linux, Supply Chain Security, DevSecOps, AppSec, security, security infrastructure, regulatory compliance requirements, vulnerability management, software development lifecycle

Skills & Technologies

AWSGCPAzureLinux

About the Company

Chainguard

Chainguard

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$115,000 – $165,000

Location

IE

Work Mode

Remote

Posted

Today

Country

IE