Supabase
Support Engineer (APAC)
USRemotePosted Today
Full TimeMidRemoteUS
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Job Description
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search
Key Highlights
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
Skills & Technologies
SQLPostgreSQLLinuxUnixJavaScriptReactVueSvelteNode.js
About the Company
Supabase
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Job Details
Employment Type
Full Time
Experience Level
Mid
Location
US
Work Mode
Remote
Posted
Today
Country
US