Assurant

Assurant

Bilingual Customer Care Representative

USARemotePosted Today
Full TimeRemoteUS

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Job Description

Bilingual Customer Care RepresentativeLocation: Remote | Job Type: Full-TimeSchedule: Shifts may include evenings and weekendsCompensation: Competitive pay + shift differentials for nights/weekendsWhy

Key Highlights

  • Benefits from Day One – Medical, dental, vision, and more
  • Paid Time Off – Including holidays
  • Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
  • Comprehensive Training – Paid virtual training to set you up for success
  • Handle inbound customer calls and/or e-mails with empathy and professionalism

Qualifications

Required Qualifications

  • Bilingual fluency in Spanish and English (required).
  • High school diploma or GED
  • Customer service experience (call center, insurance, or banking preferred)
  • Strong communication, listening, and problem-solving skills
  • Ability to multitask using technology in a fast-paced environment
  • Reliable high-speed internet (25 Mbps down / 6 Mbps up)
  • Quiet, distraction-free home office setup
  • 2+ years of customer service experience
  • Prior remote work experience

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Job Details

Employment Type

Full Time

Location

USA

Work Mode

Remote

Posted

Today

Country

US