Autodesk
Customer Success Advisor -ASEAN
APAC, MalaysiaRemotePosted Today
Full TimeMidRemoteMY
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Job Description
Job Requisition ID #26WD95722Customer Success Advisor In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer
Key Highlights
- Use data triggered signals to proactively engage customers align product capabilities with customer outcomes
- Establish adoption strategies to increase customer value and product usage
- Identify and engage at-risk accounts by using discovery skills and realign them toward success
- Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes
- Deliver a high-quality experience that deepens customer satisfaction and loyalty
Qualifications
Required Qualifications
- 3–5 years in Customer Success, Account Management, or a related customer-facing role
- Proven track record of working independently while driving measurable impact.
- Experience navigating cross-functional collaboration with internal and external stakeholders
- Proficiency in Salesforce or similar CRM systems.
- Experience with SaaS, cloud-based software, or subscription business models.
- Familiarity with Autodesk customer industries (AEC, MFG, M&E)
- Fluent in English and Vietnamese
About the Company
Autodesk
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Job Details
Employment Type
Full Time
Experience Level
Mid
Location
APAC, Malaysia
Work Mode
Remote
Posted
Today
Country
MY