Vexxhost
OpenStack Cloud Engineer (DevOps)
Remote (Worldwide)RemotePosted 1 month ago
Full TimeRemote
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Job Description
English VersionWe are seeking someone with a strong background in Linux and cloud technologies. In this role, you will not only support our customers using Atmosphere, our open-source cloud product, b
Key Highlights
- Engage directly with customers and the internal CloudOps team, handling issues through phone, ticketing system, and remote sessions.
- Investigate and resolve complex problems related to Atmosphere's portfolio of products.
- Contribute to and maintain our knowledge base, sharing knowledge and lessons learned with customers and the internal team.
- Handle each support case you own in accordance with our Service Level Agreement (SLA), ensuring high customer satisfaction by setting and meeting expectations.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
Qualifications
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Demonstrable understanding of cloud architecture and principles.
- Proficiency in Kubernetes and Ceph or other storage platforms.
- Strong customer service skills, and the ability to interact professionally with a diverse group of customers and internal team.
- Ability to work independently with minimal direction.
- A background check is required.
Skills & Technologies
LinuxKubernetesAnsiblePython
About the Company
Vexxhost
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Job Details
Employment Type
Full Time
Location
Remote (Worldwide)
Work Mode
Remote
Posted
1 month ago