Cloudbeds
Customer Support Coach
USARemotePosted 26 days ago$40,000 – $75,000
Full TimeRemoteUS
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Job Description
What Makes Us Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in
Key Highlights
- Assist and support our existing customers (hotel properties) daily in the use of our software
- Resolve customers’ inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers
- Troubleshoot and make outbound calls for escalated issues
- Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
- Gather customers’ feedback and requirements for future releases of the software
Skills & Technologies
Machine Learning
About the Company
Cloudbeds
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Job Details
Employment Type
Full Time
Salary Range
$40,000 – $75,000
Location
USA
Work Mode
Remote
Posted
26 days ago
Country
US