Dispatch
Client Success Manager (CSM)
USARemotePosted Today$2 – $3
Full TimeSeniorRemoteUS
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Job Description
About Dispatch We are building the first wealth tech data orchestration company. We sync client data across a financial advisor’s tech stack, unlocking the efficiency of a fully-integrated software su
Key Highlights
- Implementation delivery. You run implementation projects from kickoff through launch. You chair weekly project meetings, drive accountability on the client’s side, coordinate internally across Product, Engineering, Product Ops, and Solutions, and keep momentum when projects get messy.
- Adoption and value realization. You drive usage against the business outcomes each client bought Dispatch to achieve. You know where every account stands, spot stalled adoption early, and act before risk turns into a renewal problem.
- 7+ years in client-facing post-sale roles at B2B technology companies, including 5+ years as the primary owner of enterprise client relationships.
- Experience owning complex, high-value enterprise accounts, multiple stakeholders, multi-phase implementation cycles, and high expectations.
- Experience at an early-stage startup, ideally no later than Series B and no larger than 150 people at the time you joined.
Skills & Technologies
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About the Company
Dispatch
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$2 – $3
Location
USA
Work Mode
Remote
Posted
Today
Country
US