Famly
Senior Key Account Manager (Dutch Speaking)
DanmarkPosted 6 days ago
Full TimeSeniorDK
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Job Description
Famly is looking for a Senior Key Account Manager to drive expansion, retention, and strategic influence across customers in the Netherlands and Nordics. Job description Are you driven by building mea
Key Highlights
- Design and deliver long-term account strategies, driving expansion, retention, and strategic alignment
- Identify and close significant upsell opportunities through deep commercial and consultative work
- Own the rollout and deployment of Famly across multiple large customers, sequencing milestones and adapting the approach for sites at different levels of readiness
- Design and deliver training for nursery staff, from tech-confident to tech-nervous, building reusable materials that scale across the group
- Enable other Key Account Managers (KAMs), supporting onboarding, peer reviews, and skills development
Qualifications
Required Qualifications
- Fluent in spoken and written Dutch and English. This is essential, as you will be working in both
- 3+ years of experience in a similar role
- Executive-level communication and strong interpersonal skills, with the ability to engage effectively with diverse stakeholder groups
- A positive, solutions-focused mindset, seeing every challenge as an opportunity to strengthen customer trust and fuel commercial growth
- Commercial Sharpness: You understand what drives growth and take ownership of outcomes
- Strategic and creative thinking with the ability to align customer objectives with Famly's business goals
- Calm Under Pressure: You handle high-stakes challenges and escalations with maturity and confidence, ensuring customer trust and retention
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and the ability to analyze customer data
- Serious about your own career ambitions and the growth of Famly
About the Company
Famly
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Danmark
Posted
6 days ago
Country
DK