1Password

1Password

Senior Renewals Specialist, ENT – EMEA

USARemotePosted 29 days ago£57,000 – £80,000
Full TimeSeniorRemoteUS

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Job Description

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Re

Key Highlights

  • 4+ years of experience in renewals, account management, customer success, sales, or a related customer-facing role in a software or technology environment.
  • Understanding of Software as a Service (SaaS) business models, recurring revenue, and customer retention principles.
  • Experience managing renewal conversations, customer relationships, and contract timelines.
  • Strong communication and interpersonal skills, with the ability to build trust with customers and internal partners.
  • Ability to interpret data, identify trends, and use insights to support decision-making.

Qualifications

Required Qualifications

  • 4+ years of experience in renewals, account management, customer success, sales, or a related customer-facing role in a software or technology environment.
  • Understanding of Software as a Service (SaaS) business models, recurring revenue, and customer retention principles.
  • Experience managing renewal conversations, customer relationships, and contract timelines.
  • Strong communication and interpersonal skills, with the ability to build trust with customers and internal partners.
  • Ability to interpret data, identify trends, and use insights to support decision-making.
  • Experience using Salesforce, Gainsight, or similar customer relationship management and customer success tools.
  • Ability to work collaboratively across cross-functional teams.
  • Experience using Artificial Intelligence (AI) tools to improve efficiency, streamline workflows, synthesize research, or generate customer insights.

Skills & Technologies

GoMachine Learning

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

£57,000 – £80,000

Location

USA

Work Mode

Remote

Posted

29 days ago

Country

US