AI Tooling Engineer

Key Highlights

• You’ll partner closely with the CEO and founders on identifying the highest-leverage operational problems to solve and shaping where internal AI goes next. This is a rare amount of executive access to an engineering role.
• You’ll work alongside functional leaders across the business to understand their priorities, surface opportunities , and align on what to build. Your work will be visible and leadership level from day one.
• Operations, Customer Success, Finance, People/Talent Acquisition, Engineering, IT and Data teams, these are your internal customers and collaborators. You’ll embed with them, and learn their workflows and ship tools they actually use.
• An agent that drafts customer success replies from our knowledge base and ticket history
• A Slack-based workflow that routes and pre-fills finance approvals