Twoconnect

Twoconnect

Sales Administrator (Logistics) – Work From Home | Day shift

USRemotePosted Today$45,000 – $65,000
Full TimeMidRemoteUS

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Job Description

The Sales Administrator (Logistics) will provide data-focused sales administration and customer rate administration support within a transport and logistics environment. This role will manage customer

Key Highlights

  • Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems.
  • Process customer rate updates, rate reviews, pricing changes, and account amendments with a high level of accuracy.
  • Support Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration requirements.
  • Prepare and update sales quotes, customer rate documentation, pricing information, and supporting records as required.
  • Monitor and manage the Rate Admin inbox, responding to internal and customer queries in a professional and timely manner.

Qualifications

Required Qualifications

  • Senior High School, Higher School Certificate, VCE equivalent, or relevant administration/business qualification is preferred.
  • Minimum 3+ years’ experience in sales administration, logistics administration, transport administration, accounts administration, rate administration, customer support administration, or a similar data-focused support role.
  • Experience in transport, freight, logistics, supply chain, or a similar operational environment is highly regarded.
  • Strong experience with customer rate administration, rate updates, pricing information, sales administration, customer account maintenance, or similar data-focused work.
  • High-volume data entry experience with strong accuracy, consistency, and attention to detail.
  • Experience using Translogix or a similar transport management, logistics, ERP, CRM, or customer database system is highly regarded.
  • Intermediate Microsoft Excel skills, with the ability to maintain spreadsheets, update records, review data, and support reporting requirements.
  • Good numerical accuracy, with the ability to review customer rates, invoices, pricing details, customer records, and account information carefully.
  • Strong written and verbal communication skills for rate-related queries, internal coordination, customer follow-up, and stakeholder communication.
  • Ability to liaise effectively with Account Managers, Business Development, Operations, Finance, customers, and internal teams.
  • Strong organisational and time management skills, with the ability to manage inbox activity, multiple requests, recurring deadlines, and structured administration tasks.
  • Proactive problem-solving approach, with the ability to identify discrepancies, ask questions, escalate issues, and follow through to resolution.
  • Reliable, process-driven, and comfortable working with structured procedures, audit requirements, and high-volume administrative work.
  • Professional, customer-focused, and able to work independently while supporting a collaborative team environment.

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$45,000 – $65,000

Location

US

Work Mode

Remote

Posted

Today

Country

US