SupportYourApp
(fluent English & Spanish) Customer Support Consultant
LATAM, MexicoRemotePosted Today$30,000 – $55,000
Full TimeRemoteMX
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Job Description
Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliv
Key Highlights
- Deliver outstanding customer support via phone calls, chats, and emails;
- Address customer inquiries;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
Qualifications
Required Qualifications
- Ecxellent Spanish and English communication skills (at least C1 for both speaking and writing);
- At least 6 months of experience in customer support role;
- Experience with CRM systems;
- Basic MS Office profieciency;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
About the Company
SupportYourApp
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $55,000
Location
LATAM, Mexico
Work Mode
Remote
Posted
Today
Country
MX