Business Process Chief Expert - Customer Industry Solutions (f/m/d)

Key Highlights

• Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow.
• Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions — applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs, and quantified value metrics.
• Own the end-to-end lifecycle: Drive use cases from discovery to deployment — defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes.
• Deliver value rapidly: Apply a fast, iterative model that puts measurable customer value in production within weeks, not quarters.
• Build the Industry AI portfolio: Turn customer learnings into industry-specific AI assets and accelerators — with documented financial and operational value, reusable across SAP globally.