Senior Atlassian Administrator

Required Qualifications

• 6+ years of hands-on Jira administration experience in a large-scale enterprise environment.
• Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments.
• Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components.
• Proven experience designing and governing Jira at scale, building standards for how teams use the platform.
• Strong Jira Automation skills. You can build complex automation rules, maintain them, and explain the trade-offs.
• Solid understanding of Jira REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations.
• Experience with Statuspage administration. Confluence and Jira Service Management experience is a plus.
• Excellent communication skills. You can explain a workflow decision to an engineering lead and a permissions change to a legal team, without using different brains for each.
• Experience aligning Atlassian configuration with corporate compliance and audit standards.
• Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting)
• Familiarity with IT Service Management (ITSM) principles.
• A bias toward simplicity and sustainability. You build configurations that teammates can understand, maintain, and hand off.
• A profound respect for security and privacy. You think about access controls before someone asks you to.