Customer Service Representative

Required Qualifications

• High School Diploma / GED OR equivalent years of work experience
• Must be 18 years of age OR older
• 2+ years of customer service experience in an office, administrative, clerical environment using phones and computers as primary job tools
• Experience working remotely from home
• Experience with computers and Windows based programs including MS Word, Excel (view, filter, sort) and Outlook
• Ability to work full time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 10:30 am – 7:00 pm CST. It may be necessary, given the business need, to work occasional overtime.
• Experience working within the health care Industry and with health care insurance
• Experience working in a hospital, physician’s office OR medical clinic setting
• Experience working in a call center
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.