Deltek

Deltek

Accounting Customer Support Service Analyst

Remote onlyRemotePosted 1 month ago₹900,000 – ₹1,700,000
Full TimeSeniorRemoteIN

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Job Description

Sr Support Services Analyst Company Summary : As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their pur

Key Highlights

  • Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows.
  • Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs.
  • Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently.
  • Document all client interactions and solutions in our case tracking system.
  • Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint.

Qualifications

Required Qualifications

  • 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions.
  • Advanced knowledge of accounting principles and practices.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a remote, collaborative team environment.
  • Experience with AI tools and technology is a plus.
  • A proactive and positive attitude, with a willingness to learn and grow within the organization.

Skills & Technologies

AccountingFinanceAccounts payableAccounts receivableGAAP

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

₹900,000 – ₹1,700,000

Location

Remote only

Work Mode

Remote

Posted

1 month ago

Country

IN