Osano

Osano

Strategic Customer Success Manager

APACRemotePosted 2 days ago$90,000 – $160,000
Full TimeMidRemote

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Job Description

About Osano:Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate qu

Key Highlights

  • Own and manage a strategic book of business end-to-end, serving as the primary point of contact across executives, business, and technical stakeholders.
  • Drive retention with a slight focus on expansion (GRR, NRR, upsell opportunities)
  • Monitor customer health, engagement signals, and sentiment to proactively identify and mitigate churn risks
  • Build strong relationships with key stakeholders that reinforce trust and long-term partnership
  • Drive product adoption and measurable customer outcomes

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$90,000 – $160,000

Location

APAC

Work Mode

Remote

Posted

2 days ago