Unknown Company
Billing and Reimbursement Customer Service Representative
RemoteRemotePosted Today$30,000 – $50,000
SeniorRemote
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Job Description
About Clarity Clinic, PLLCClarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is
Key Highlights
- Ensure that patients are treated with the highest level of confidentiality and professionalism
- Maintain incoming patient calls and responding to voicemails promptly, courteously, and professionally while de-escalating situations involving dissatisfied customers by offering assistance and support
- Assists billing staff with basic office duties (i.e., pulling notes, EOBs, payment receipts etc..) as needed
- Manage the patient billing emails and portal messages with prompt resolution in a courteous and professional manner
- Support as Liaison between billing and operations, offering support as it relates to billing and patient balance inquiries
Qualifications
Required Qualifications
- BS/BA degree preferred or two years of medical billing and customer service experience is preferred
- Heavy focus on high volume phone calls and emails
- Bilingual is a plus
Skills & Technologies
HTML
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Job Details
Experience Level
Senior
Salary Range
$30,000 – $50,000
Location
Remote
Work Mode
Remote
Posted
Today