AI&
AI - Field Application Engineer
Japan (Hybrid)RemotePosted 27 days ago¥6,000,000 – ¥6,000,000
Full TimeSeniorRemoteJP
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
As a Field Application Engineer for our AI Platform, you are the technical bridge between ai& and our customers at every stage of the commercial relationship. You will work closely with the sales team
Key Highlights
- Technical Pre-Sales Support the sales team in pre-sales engagements. Lead technical discovery, respond to detailed customer questions, run product demonstrations, and help customers evaluate ai&’s AI platform against their requirements.
- Technical Communication Synthesize, explain, and articulate complex AI and inference topics clearly to a wide range of audiences — from customer engineers to business stakeholders to executives. Make the hard stuff understandable without oversimplifying.
- Customer Onboarding & Implementation Own the technical onboarding experience for new customers. Guide them through integration, deployment, and initial configuration. Ensure they reach value quickly and on the right foundation.
- Customer Support Across the Stack Be the technical point of contact for customers across the AI platform stack. Diagnose and resolve issues, coordinate with internal engineering teams when needed, and ensure customers always have a path forward.
- Requirements Gathering Understand customer problems and requirements deeply. Translate them into clear technical specifications that inform product development and help the engineering team build what customers actually need.
Qualifications
Required Qualifications
- Technical Pre-Sales Experience You have worked in a field application engineering, solutions engineering, or technical pre-sales role. You know how to run a technical discovery, respond to RFPs, and navigate a complex enterprise sales cycle.
- AI and Inference Familiarity Working knowledge of AI inference, LLM deployment, model serving, and agentic frameworks. You do not need to be a researcher but you need to be able to discuss these topics credibly with a customer’s ML team.
- Communication Clarity You are exceptionally good at explaining technical topics to non-technical audiences. You can take a complex concept and make it land clearly without losing the important details.
- Customer Engineering Fluency Technically strong enough to sit with a customer’s engineering team, understand their architecture, and have a peer-level conversation about integration and deployment.
- Onboarding and Support Track Record Experience supporting customers through technical onboarding and implementation. You are patient, thorough, and follow through until the customer is successfully running.
- Bilingual Fluency Professional fluency in Japanese and English is required.
- Great Team Spirit A mission-driven approach to customer work, valuing clear communication, technical depth, and collective success over individual recognition.
About the Company
AI&
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
¥6,000,000 – ¥6,000,000
Location
Japan (Hybrid)
Work Mode
Remote
Posted
27 days ago
Country
JP