Senior Specialist, Merchandise Planning - Interim

Key Highlights

• Act as o9 Super User for the Merchandising Planning team, serving as the primary point of expertise and first point of contact for system-related questions during and after rollout
• Design and deliver training support to peers transitioning to o9, ensuring colleagues build confidence and capability in the new platform at pace
• Identify and escalate system gaps or process misalignments between o9 and existing ways of working, proposing practical solutions to maintain planning quality throughout the transition
• Document and maintain best practice guidelines, training materials, and process standards related to o9 usage within the Merchandising Planning function
• Support change management across the team, acting as a bridge between the system implementation workstream and day-to-day planning operations