SupportYourApp
(fluent English & Polish) Customer Support Consultant
Poland, UkraineRemotePosted Today
Full TimeRemoteUA
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Job Description
Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure cu
Key Highlights
- Provide exceptional technical support via calls, chats, and emails;
- Resolve support inquiries of various difficulties, including “how-to” guidance and product assistance;
- Gather required technical information to ensure the resolution of complex cases;
- Ensure customers’ satisfaction with any interaction;
- Maintain working knowledge of our client’s products and services;
Qualifications
Required Qualifications
- Excellent English (at least B2+ level) and Polish communication skills (at least C1 for both spoken and written);
- Experience in customer support role;
- Must be tech-savvy with the ability to quickly learn and navigate new systems, tools, and platforms;
- Customer-oriented and responsible attitude.
Preferred Qualifications
- Experience with Technical Support.
About the Company
SupportYourApp
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Job Details
Employment Type
Full Time
Location
Poland, Ukraine
Work Mode
Remote
Posted
Today
Country
UA