Remote
CX Operations Manager, Tooling
GBRemotePosted Today€36,900 – €83,050
Full TimeSeniorRemoteGB
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage
Key Highlights
- Strong ownership and autonomy: you spot what needs doing, set direction, and deliver without heavy oversight.
- Hands-on Zendesk experience in a production support environment: triggers, automations, views, groups, routing, macros, and comfort debugging via the API when needed.
- Platform operations experience in CX or customer success: you understand how support and CSM teams work, not just how admin screens are laid out.
- End-to-end delivery: scoping, stakeholder alignment, safe rollout, and steady-state ownership after go-live.
- Documentation as part of how you work. Accurate, accessible docs are part of done, not an afterthought.
Skills & Technologies
Go
About the Company
Remote
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
€36,900 – €83,050
Location
GB
Work Mode
Remote
Posted
Today
Country
GB